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In an era where 5G technology promises lightning-fast internet speeds, Vodafone Idea (Vi) customers find themselves grappling with frustratingly slow connections reminiscent of 2G networks. Despite the ongoing 5G trials and claims of high-speed achievements, Vi’s network performance leaves much to be desired. Let’s delve into the issue and explore the reasons behind this disparity.
Vi’s 2G-Like Internet Speeds
Vi, a major telecom operator in India, has been struggling to provide consistent and reliable internet speeds. Users report experiencing abysmally slow connections, with download speeds as low as 16kbps and 39kbps. These speeds are reminiscent of the early days of mobile internet when 2G networks ruled the landscape.
The 5G Promise
While Vi’s network woes persist, the rest of the world is gearing up for the 5G revolution. Here are some benefits of 5G technology:
- Higher Data Speeds: 5G promises significantly faster download and upload speeds compared to its predecessors. With multiple input/output antennas and smaller transmitters, 5G can optimize available bandwidth, ensuring smoother streaming, quicker downloads, and seamless browsing1.
- Improved Coverage: Unlike 2G, which struggled with coverage gaps, 5G networks can penetrate obstacles like tall buildings and trees. This enhanced coverage should translate to better connectivity for users.
The India Wire Investigates
The India Wire decided to investigate Vi’s network performance. Here are some findings:
- Nokia’s 5G Trials: Nokia India claimed to achieve a top speed of 9.85 Gigabits per second (Gbps) on Vi’s network during 5G trials in Gandhinagar, Gujarat. However, this achievement pertained to back-end data transmission between mobile base stations, not end-user experience
- Troubleshooting Steps: Vi provides basic troubleshooting steps for network issues, including weak signals and low speeds. These steps include restarting your handset, trying a different device, and contacting customer support if the problem persists
Conclusion
As India eagerly awaits widespread 5G adoption, Vi must address its network shortcomings. Customers deserve reliable and high-speed internet, especially in an age where 5G promises to transform connectivity. The India Wire’s investigation sheds light on the gap between Vi’s claims and user experiences, urging the telecom giant to bridge this divide.
