IndiGo’s PR Paralysis: Inactive Strategies and the Agency Fallout in the 2025 Crisis
In the wake of IndiGo's unprecedented operational meltdown in early December 2025, where over 3,000 flights were canceled due to pilot shortages and new regulatory...
My ₹8,000 ticket became a ₹36,000 helplessness, and I still would’ve forgiven it… if empathy hadn’t gone missing,says Dr. Sanjay Arora on facebook.
Dear IndiGo, I used to brag about you.In boardrooms, in classrooms, even in casual chai conversations, when someone asked “Which airline should I take?”, my...