Tag: #FlightCancellations

In the wake of IndiGo’s unprecedented operational meltdown in early December 2025, where over 3,000 flights were canceled due to pilot shortages and new regulatory mandates, the airline’s public relations apparatus has come under intense scrutiny. What was initially a logistical challenge escalated into a reputational catastrophe, largely due to inactive PR strategies that prioritized […]

Dear IndiGo, I used to brag about you.In boardrooms, in classrooms, even in casual chai conversations, when someone asked “Which airline should I take?”, my answer was instant: IndiGo. Clean planes, sharp on-time performance, polite staff, no nonsense. You were the Harvard Business School case study of Indian aviation — the lean, mean, profitable machine […]